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商务英语学习|外贸英语电话实战范例

时间:2017-11-07 16:47:51  来源:http://www.pinghe.com  作者:suki

 

修改 职场.jpg

 

在职场中,尤其是外企中,因为文化差异、订单变化等等,总会发生很多意外情况,我们根据职场中最普遍的情况,给大家一份关于外贸英语电话实战案例:

 

1Beijing Trading CampanyMay I help you

北京贸易公司。请问有何贵干?

 

2We have two Zhongs

我们这里有两位先生姓钟。

 

3Is that Bob Zhongor John Zhong

你要接Bob钟,还是John钟?

 

4I''m sorryhe''s not in the office now

很抱歉,他现在不在办公室。

 

5Do you have any idea when he''ll be back

你知道他何时回来吗?

 

6I have no ideawhen he''ll be back.)

我不知道(他何时回来)。

 

7Can you ask him to call me when he comes back

他回来时请告诉他打电话给我好吗?

 

8It''s urgent

有急事。

 

9I''m sorry but he''s in Shanghai on business

很抱歉,他出差去上海了。

 

10Probably sometime tomorrow

可能明天(回来)。

 

11Is there anyone else who can help me

有没有其他的人能帮我?

 

12OKI''ll just put you through

好的,我这就给您转接。

 

13Just a momentplease

请稍候。

 

14You''re welcome

别客气。

 

15Is Mary there

玛丽在吗?

 

16Mary is out right now

玛丽现在不在。

 

17Why don''t you call back later this afternoon

您不妨今天下午再打来。

 

18When will she be back

她何时会回来?

 

19Will it be too late if I call around 1000 this evening

如果我在晚上10点左右打来会不会太晚?

 

Dialogue A

AReceiver BSmith

 

AGood morningBeijing Trading CompanyMay I help you

BGood morningThis is MrSmith of King Electronics Compa-nyI''d like to speak to MrZhongplease

AWe have two Zhongs hereIs that Bob Zhongor John Zhong

BBob

AMrBob Zhong in the Overseas Sales Division

BRight

AI''m sorryhe''s not in the office now

BDo you have any idea when he''ll be back

AI''m sorryI have no idea

BCan you ask him to call me when he cames backIt''s urgent

AYesI willMrSmith

BThank you

AYou''re welcome

 

Dialogue B

AReceiver BGeorge Richter CWhite

 

AHelloABC GompanyMay I help you

BHelloThis is George RichterMay I speak to MrDavis

AI''m sorry but he''s in Shanghai on business

BDo you have any idea when he''ll be back

AProbably sometime tomorrow

BI have a question abut the E-4800 computerIs there any oneelse who can help me

AOf courseMiss White is the export managerWould you like tospeak to her

BYesplease

AOKI''ll just put you through

BHelloThis is White speakingCan I help you

AHelloThis is George Richter of Beijing Trading CompanyIs itpossible to make a change in our orderThe order number is1518

CAnd what kind of change did you want to makesir

BWellwe ordered twenty E-4800sbut we want to change themto P-6800s

LJust a momentpleaseOhI''m sorrybut they have alreadybeen sent

 

Dialogue C

AMary''s father BJane

 

AHello

BHiThis is JaneIs Mary there

AI''m sorryMary is out right nowShe went shopping with her Mom

BWhen will she be back

AI''m not sureWhy don''t you call back later this afternoon

BWill it be too late if I call around 1000 this evening

AThat''s all rightWe don''t go to bed early

BThank youBye

AGood-bye

 

Words and Expressions

trade vi.做生意;交易

company n.公司;商号

electronics n.电子学

overseas a.海外的

sae n.出售,出卖

division n.分,分割,分裂

urgent a.紧迫的,催促的

business n.商业;营业;商店

probably ad.很可能;或许,大概

export vt.输出,把……出口

order n.等级,序次,秩序

 


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